Integrated Report 2020-2021

Customer-focused universal banking

1. Rolling out our model

Customer-focused universal banking

Our unique customer-focused universal banking model is based on the Group’s complementary activities, both in France and abroad. Together, we offer all our customers a complete range of banking and non-banking services suited to their needs.

52 MILLION CUSTOMERS

Individuals, Farmers, Small Businesses, Local Authorities, Institutions, Corporates

48 COUNTRIES

142,000 EMPLOYEES

RETAIL BANKING

IN FRANCE
  • 39 CRÉDIT AGRICOLE REGIONAL BANKS
  • LCL
  • BforBank
 ABROAD
  • Crédit Agricole Italia
  • CA Bank Polska
  • CA Egypt
  • Crédit du Maroc
  • CA Ukraine
  • CA Serbia

SPECIALISED BUSINESS LINES

LARGE CUSTOMERS
  • CRÉDIT AGRICOLE CIB Corporate and investment bank
  • CACEIS Securities and investor services
SPECIALISED FINANCIAL SERVICES
  • CRÉDIT AGRICOLE CONSUMER FINANCE Consumer finance
  • CRÉDIT AGRICOLE LEASING & FACTORING Lease financing and factoring
PAYMENT SYSTEMS
  • CRÉDIT AGRICOLE PAYMENT SERVICES
ASSET GATHERING
  • CRÉDIT AGRICOLE ASSURANCES Savings, life, death and disability, creditor and property/casualty insurances
  • AMUNDI Asset management
  • CRÉDIT AGRICOLE IMMOBILIER Global real-estate operator
  • INDOSUEZ WEALTH MANAGEMENTGestion de fortune

OTHER SPECIALISED SUBSIDIARIES

CAGIP, Crédit Agricole Capital, Investissement & Finance (IDIA CI, SODICA CF), Uni-Médias