This fifth Integrated Report presents the Crédit Agricole S.A. strategy to provide a vision of our financial and non-financial commitments and performance to all of our stakeholders.
It was composed according to the guiding principles of the International Integrated Reporting Council (IIRC) and is based on a continuous improvement approach.
It covers the Crédit Agricole S.A. scope, which is to say Crédit Agricole S.A. (UES) and its subsidiaries, but also mentions, where useful, information on the Group’s policies and action plans to inform our stakeholders about the highly integrated dimension of our operations and to present social, environmental and societal impacts of the entire Crédit Agricole Group.
The preparation of the Integrated Report is led by the Financial Communication department of Crédit Agricole S.A.
This report is the result of a collective effort that involved the CSR, Finance, Human Resources, Development, Customer and Human, Strategy, Tax, Compliance, Risk, procurement and Communication departments, the Corporate Secretary’s Office, Economic Studies and Public Affairs departments of Crédit Agricole S.A., its subsidiaries and the FNCA.
The Board of Directors is involved in the implementation of this integrated strategy, including through the work of the Strategy and CSR Committee. On the recommendation of the Committee, the Board of Directors delivered a favourable opinion on this Report at its meeting on 13 April 2021.