Integrated Report 2020-2021

Key points

4. Committing and upholding our responsibilities

Key points

A reactive governance promoting solidarity

The health crisis was a real-life measure of the relevance of the Governance of the Crédit Agricole Group.

Despite its apparent complexity, it proved to be agile, capable of adapting, making decisions and integrating all the components of a totally unprecedented event.

Its principles of organisation, based on both unity and decentralisation, demonstrated this year to what extent the two aspects are complementary and appropriate.

Between the mutual base, consisting of the Regional Banks grouped under the Fédération Nationaledu Crédit Agricole, and the listed company, the corporate centre of Crédit Agricole Group, the ability to react in unity was especially exemplary thanks to the pre-existence of the Governance bodies before the crisis: federal bodies, the FNCA/Crédit Agricole S.A. Coordination Committee, Board of Directors of the corporate centre and Boards of the entities, Executive Committees and Management Committees.

47 %

of the members of Board of Directors of Crédit Agricole S.A. are women

Véronique Faujour

Corporate Secretary

The Group’s agility and ability to react was amplified by the fact that all bodies mobilised their forces towards a single goal: “Working every day in the interest of our customers and society.” 

In 2020, the frequency and density of meetings increased.

All bodies worked together with a shared goal: to seek solutions and solidarity with the Group’s regions and customers.

Decisions were taken, such as the creation of solidarity fund for the elderly and the extra-contractual mutualist gesture towards the operating losses of businesses and artisans, unanimously and in just a few hours. The composition of the Board of Directors of Crédit Agricole S.A. is in itself a Group specificity; Chairmen of the Regional Banks, from the mutual base of the Group, Regional Bank CEOs, independent directors and employee representatives, it is anchored in the real society, closely connected to our customers and our regions.