Integrated Report 2020-2021

Diversified business lines serving the global relationship

3. Creating added value

Diversified business lines serving the global relationship

We want to be the trusted partner of all our customers We address all of their financial and wealth management needs: payment systems, insurance, asset gathering, financing, real estate, international support.

ASSET GATHERING AND INSURANCE

INSURANCE

As France’s leading insurer(1), Crédit Agricole Assurances offers a full and competitive range, in savings/retirement, protection/borrower´s/group and property and casualty insurance backed by the efficiency of the Group banking network and international partnerships outside the Group.

  • Revenue €29.4bn
  • Life insurance outstandings €308bn
  • Number of property and casualty insurance policies 14.6m
ASSETS MANAGEMENT

Amundi is the leading European asset manager in terms of assets under management, and is ranked in the Top 10 worldwide (2). The Group manages €1,729 billion in assets and has six main management venues (Boston, Dublin, London, Milan, Paris and Tokyo).

  • Assets under management €1,729bn
  • No. 1 European asset manager (2)
  • Present in in close to 35 countries
WEALTH MANAGEMENT

Indosuez Wealth Management comprises Crédit Agricole Group’s wealth management activities (3) in Europe, the Middle East, Asia-Pacific and the Americas. Renowned for the breadth of its offering and its international reach on a human scale, it operates in 13 territories around the world.

  • Assets under management (3) €128bn
  • 3,060 employees
  • Present in 13 territories

RETAIL BANKING

REGIONAL BANKS

The 39 Regional Banks, cooperative companies and fully-fledged banks, support the projects of their customers: individuals, wealth customers, farmers, corporates, public sector and social economy players.

  • 24.8 million customers, of which 21 million individual customers
  • 10.9 millionmutual shareholders
  • 23.5% Market share household credit
LCL

LCL is the only domestic network bank in France to focus exclusively on retail banking and insurance. Its offer covers all markets: individual customers, small businesses, private and corporate banking.

  • Loans outstanding €143bn (including €86bn in home loans)
  • Total customer assets €220bn
  • 6 million individual customers
INTERNATIONAL RETAIL BANKING

Crédit Agricole’s international retail banks are mainly located in Europe (Italy, Poland, Serbia, Ukraine) and in selected countries of the Mediterranean basin (Morocco, Egypt) where they serve all types of customers (individuals, small businesses, corporates from SMEs to multinationals), in collaboration with the Group’s specialised business lines and activities.

  • Loans outstanding €57.2bn
  • On-balance sheet deposits €58.5bn
  • 5.3 million customers

(1) Source: L’Argus de l’assurance, 18 December 2020 (data as at end-2019).

(2) Source: IPE Top 500 Asset Managers published in June 2020 based on assets under management as at December 2019.

(3) Excluding LCL Private Banking, wealth activities in Regional Banks and International Retail Banking