OUR ACTIVITIES
 | SUPPORTING AND ADVISING OUR CUSTOMERS DURING THEIR KEY LIFE MOMENTS |
 | ELABORATING INVESTMENTSOLUTIONS |
 | PROPOSING COMPLEMENTARY FINANCIAL SERVICES, PAYMENT SERVICES, REAL ESTATE, ETC. |
 | PROVIDING FINANCING, SAVINGS AND INSURANCE SOLUTIONS |
OUR FOUNDATION
THE REGIONAL BANKS
SOLID COMMITMENTS
Utility at the service of everyone
Sound and diverse range of expertise
Protecting our customers’ interests and assets
Human responsibility at the heart of our model
Supporting the economy and social cohesion
Supporting the transition to other sources of energy
OUR 3 STRATEGIC PILLARS
Excellence in customer relations
Empowered teams
Commitment to society
OUR VALUE CREATIONS
CUSTOMERS
- 1st provider of financing to the French economy (€707bn loans outstanding in retail banking)
- 1st European asset manager (€1,729bn assets under management)
- 1stinsurer in France
SHAREHOLDERS AND INVESTORS
- Crédit Agricole Group revenues: €34bn(1)
- Crédit Agricole S.A. market capitalisation: €30.1bn
- Crédit Agricole S.A. net income: €3.8bn(2)
- €0.80/share distributed to shareholders, with a scrip dividend option (3)
EMPLOYEES
- 80%(4) participation rate in the Engagement and Recommendation Index (ERI)
- 5,383(4) hired on permanent contracts
- Capital increase reserved for employees with an exceptional 30% discount
PUBLIC AUTHORITIES AND PARTNERS
- Group procurement: €7.6bn(5)
- Group taxes and social security expenses: €6.8bn
CIVIL SOCIETY AND THE ENVIRONMENT
- €355.9bn of outstanding ESG multi-criteria solutions(6)
- +57% outstanding green loans portfolio for €11.4bn
- Patronage: almost €34.4m for local and regional initiatives
- Almost 192,000 subscriptions to EKO and LCL Essentiel (entry-level offers)(7)
2020 data.
(1) Underlying revenues.
(2) Underlying net income Group share.
(3) Subject to the approval of the General Meeting of 12 May 2021.
(4) Crédit Agricole S.A. scope.
(5) External expenses.
(6) Assets under management invested by Amundi in funds with an “ESG integration” investment process.
(7) Cumulative data at end-2020.