2020 FINANCIAL CALENDAR^*

* Subject to developments related to the context of the Covid-19 epidemic.

METHODOLOGY

This fourth Integrated Report presents the Crédit Agricole S.A. strategy to provide a vision of our financial and non-financial commitments and performance to all of our stakeholders.

It was composed according to the guiding principles of the International Integrated Reporting Council (IIRC) and is based on a continuous improvement approach.

It covers the Crédit Agricole S.A. scope, which is to say Crédit Agricole S.A. (UES) and its subsidiaries, but also mentions, where useful, information on the Group’s policies and action plans to inform our stakeholders about the highly integrated dimension of our operations and to present social, environmental and societal impacts of the entire Crédit Agricole Group.

The preparation of the Integrated Report is led by the Financial Communication department of Crédit Agricole S.A. It is the result of a collective effort that involved the CSR, Finance, Human Resources, Customer and Innovation, Strategy, Compliance, Risk, Communication, Corporate Secretary’s Office, Economic Studies and Public Affairs departments of Crédit Agricole S.A., its subsidiaries and the FNCA, which together held a great number of preparatory meetings.

NEW THIS YEAR

This year, the publication of the new strategic plan guided the composition of the report. The business model has been updated, in particular in connection with our new Raison d’Être. A stakeholder and Compliance presentation was added. Through all this work, Crédit Agricole Group is once again implementing an integrated approach recognised by its stakeholders.

The Board of Directors is involved in the implementation of this integrated strategy, including through the work of the Strategy and CSR Committee. On the recommendation of the Committee, the Board of Directors delivered a favourable opinion on this Report at its meeting on 14 April 2020.

ACKNOWLEDGEMENTS

Many thanks to all Crédit Agricole Group teams who helped design and produce this document, as well as to the members of the Steering Committee.

PUBLISHED BY

Crédit Agricole Investor Relations/Individual Shareholders

Publication Director: Clotilde L’Angevin

Editor-in-Chief: Julie Spyker

Design and realisation: LONSDALE

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