Chapter 2 : Group Project and 2022 Medium-Term Plan
Our strategy: Accelerate and amplify
OUR STRATEGY: ACCELERATE AND AMPLIFY
OUR RAISON D’ÊTRE:
WORKING EVERY DAY IN THE INTEREST OF OUR CUSTOMERS AND SOCIETY
CUSTOMER
Excellence in customer relations
Be the favourite bank of individuals, entrepreneurs and corporates.
HUMAN
Empowered teams for customers
Increase individual responsibility in customer relationships in a strengthened trust-building framework.
SOCIETAL
Commitment to society
Continue our mutualist and societal commitment and be the European leader in responsible investment.