WE ARE ADOPTING
“SMART COMPLIANCE”
The goals of our compliance policy are to protect Crédit Agricole Group with respect to regulations, to place ethics and loyalty at the heart of the relationship with our customers, to provide them with services and organisations with the best standards. These issues are presented in the “Smart Compliance” programme.
Our Compliance business lines have been meeting the need for increased protection for 15 years: combating money laundering and terrorist financing, complying with international sanctions, protecting customers and their personal data, preventing fraud and corruption, promoting ethical values within the Group.
The main challenge is to accompany the Group’s business lines on a daily basis for the Compliance culture to be “natively” integrated into behaviours and processes, so that it can create value.
The Compliance business line is cross-functional to all entities
95% requirements of employees trained in Compliance
Creation of the Compliance Valley Community, composed of Group employees, to stimulate innovation
SMART COMPLIANCE
ROADMAP FOR THE NEXT THREE YEARS IN CONNECTION WITH THE MTP OF CRÉDIT AGRICOLE GROUP
REGULATIONS
Protect the Group and anticipate
future regulations
Priorité sur l’OFAC*
* Compliance with US obligations.
IMAGE
Accompanying the Group,
subsidiaries and Regional Banks
in risk reduction and brand protection
QUALITY/PERFORMANCE
Increasing efficiency in business
networks as well as in back and middle offices
LOYALTY
Making Compliance a differentiator
and a know-your-customer factor
ORGANISATION,
GOUVERNANCE ET
COMMUNICATION
PEOPLE AND
TRAINING
INNOVATION,
TECHNOLOGY
AND DATA
